Frequently Asked Questions about Online Loans
How do I access the online loan application?
Your door to instant answers is eHawthorne. Simply log into eHawthorne and go to Loans.
Not signed up for eHawthorne yet? Sign up today!
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Yes. We'll use the personal information you provide to us for the purposes of reviewing your loan application. We won't share your information with third parties. Further, our system uses the latest in encryption technology to ensure your privacy.
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How soon will I find out if I am approved?
We'll respond within seconds to your request. Depending on your application, you may be approved within seconds or we may need more time to review your application. Even if we need more time, you will most likely get a response the next business day.
We may need to verify some information on your application or need to have you bring in some documents in order to close your loan. Please check with the credit union to schedule your closing.
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If you have any questions about the response you receive, please contact the credit union at 630-369-4070 (or outside Illinois at 800-848-1697).
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How can I check the status of my loan?
After submitting your application you can follow up by clicking on "Loan Status" at the top of the eHawthorne screen.
We may need to verify some information on your application or need to have you bring in some documents in order to close your loan. Please check with the credit union to schedule your closing.
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How does Hawthorne make decisions on loan applications?
We use a system that allows more members access to loans at their credit union. The rate and amount of the loan you may be approved for depends on your credit history and other financial factors. While not all our members are eligible for our premium loan rates, we try to accommodate our members as best we can.
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If you're just starting out, or if you are re-establishing your credit after a financial setback, we can make suggestions to help you build a solid credit history with our Credit Counseling Program. Contact the credit union at 630-369-4070 or (outside Illinois at 800-848-1697).
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If you have further questions about Online Loans, please email us or call 630-369-4070 (outside Illinois at 800-848-1697).
