Statement of Commitment to Members

As a member-owned, not-for-profit financial cooperative, we are committed to being the trusted financial resource of our members. We do this by treating all members with respect and dignity and offering honest, fair deals to all members at all times.

We uphold our fundamental responsibility to actively serve people within our field of membership and in the community. We are also committed to providing solutions for the financial needs of the employees, family members and retirees of our participating sponsor groups.

We deliver a range of affordable products and services to the diverse economic and social make-up of our members and potential members. We look for better ways to reach out to the underserved in our field of membership. And we continually, in all facets of operations, demonstrate the value of membership in Hawthorne Credit Union.

Throughout our business plan we emphasize programs that enable our members to become financially self-sufficient and successful. We consistently strive to deliver value and efficiency in the products, services and information we provide, living up to our promises and exceeding expectations.

We seek to educate members, potential members, legislators, regulators and the community at large on the uniqueness and economic importance of credit unions.

This Statement of Commitment to Members is consistent with our credit union principles of "Not For Profit, Not For Charity, But For Service" and our philosophy of "People Helping People". This statement represents good business practices that ensure the financial strength of our credit union on behalf of our members.